Informed Practice
DHI has developed a system of ‘informed practice’ to ensure
the continuous development and improvement of services, as
measured through client outcomes.
Using an evaluation tool that measures impact on individual
clients across a range of socioeconomic and heath factors,
alongside customer satisfaction surveys and service user
feedback, DHI can evaluate the impact of its services and,
in turn, target resources to develop and improve services.
For example, findings consistently show that clients who
were maintaining positive changes in drug and alcohol use
were those who were engaged in some form of meaningful
occupation
at discharge. On the basis of this evidence, DHI were
able to secure funds through the Information, Advice
& Guidance Network to fund the position of an Advice
Worker who would assist and encourage clients into
education and vocational training. This system of
‘informed practice’ has resulted in
DHI developing its research capabilities, enlisting
support from the academic community. DHI sees the potential
to consolidate this work and benefit the wider community.
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Crime in the Community: Meeting the needs of a hard-to-reach group
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The Value of Diversity in the Drug Treatment Sector?
A Study of Values and their Contribution
to Efficacious Client Outcomes
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Calculating Risk: Bridging a theory of risk addiction
with the development of a harm reduction intervention for offenders
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Clients Subjected to Court Orders for Offending: What works best?
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The Impact of Worker Values on Client Outcomes within a Drug Treatment Service
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Trading Places: a Peer Research Project investigating
barriers to employment, education and training for drug
and alcohol service users involved in treatment
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